Once you’ve figured out the facts and screwed your head on straight, it’s time to own up to the situation. Once you’ve forestalled the panic, it’s time to ask yourself important factual questions: What exactly happened? What are the possible repercussions? Is there still time to avoid those repercussions? If so, how? Who needs to be involved? If it’s too late to head off the repercussions, what can be done to mitigate the damage? Don’t let your mind run off with ridiculous self-accusations. Nothing helps you maintain the right frame of mind in a crisis like logical thinking. You need to realize that they won’t have much time to think about you until after the dust has settled, and by that time, you’ll have become part of the solution. But your boss, and everyone else, will spend far less time worrying about you than they will about trying to improve a difficult situation, which is what you should be focusing on in the first place. The more you feel judged by others, the more intense your anxiety. You’re embarrassed, and you’re worried about your job. It’s easy to see yourself as the center of the maelstrom. Next, you need to recognize that people are less focused on you than you think they are. Those legendary mistakes usually have few long-term effects on otherwise good employees. More than likely, the people at your company who have made serious mistakes are still there and doing just fine. To help put things in perspective, think about situations that were worse than yours were. Once you get over that, you can build confidence by picking up the pieces and making things better. You’ll probably realize that you’re panicking due to the anticipation of public embarrassment more than anything else. If you struggle with putting things into perspective, just ask yourself two simple questions: What’s the worst thing that could happen as a result of this? Will this matter in five years? Your answers should put a stop to cataclysmic thinking.
You might get yelled at by your boss, and the mistake might even show up on your next performance appraisal, but, in all likelihood, it’s not going to result in your getting fired, losing your house, living out of your car, or in any of the other catastrophic thoughts that fuel anxiety and keep you from getting focused. Yes, making a big mistake is embarrassing. This can’t happen if you don’t engage your logic. In other words, they turn their anxiety into energy and excitement. People who successfully manage crises are able to channel their emotions into producing the behavior that they want. Staying composed, focused, and effective under pressure are all about your mentality. When they are excited, they are thinking about how things could go well.” “When people feel anxious and try to calm down, they are thinking about all the things that could go badly. “People have a very strong intuition that trying to calm down is the best way to cope with their anxiety, but that can be very difficult and ineffective,” said study author Allison Wood Brooks. People who welcome the challenge of a crisis-so much so that overcoming the challenge excites them-perform far better than those who try to force themselves to be calm. Research from the Harvard Business School shows that most of us go about staying calm the wrong way. Mistakes and pressure are inevitable the secret to getting past them is to stay calm. The details are different for everybody, but at some point, we’ve all felt that rising tide of dread and panic. Perhaps it was a typo that threw off a financial forecast, or maybe you forgot to reserve a venue for an important meeting that’s scheduled for the following day. Most of us have experienced that sickening moment when you realize you’ve made a serious mistake.
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